Everything you wish you knew about Innbamboo at the time of Covid-19

Thank you!

As in all industries, we at Innbamboo are adapting to the new everyday, grateful for the support we receive from our community. Thank you so much for your online orders, inquiries to our team, and kind words-they are an incentive to improve ourselves and face adversity.

Answers.

Here are some answers to the most urgent and common questions we received on social media.

How is Innbamboo's sales network?

A large part of our business is selling to independent retailers, so the limitations dictated by the new regulations have impacted our business and theirs. We do what we can to support our retailer community as well: we encourage our customers to check their social pages and evaluate in-store purchases whenever possible.

Where can I find a list of your retailers?

We're glad you asked!

They are growing and have been able to enhance our products through their skills and experience; go meet them! Support Innbamboo retailers and remember to visit our stores in Bologna and Olbia as well.

How nostalgic are you about your trade show business?

Despite worries about the suspension of events, fairs and festivals, Innbamboo's dynamic spirit is reflected in the development of ideas to stay together (and together start again as soon as possible).

We move ideas, without moving bodies. We use every means to make our creativity visible: thanks to our social profiles we feel closer to you every day!

How can we express our love for Innbamboo?

Orders on our e-commerce and at our retailers and stores are the most striking demonstration! Buying Innbamboo means continuing to support our project and the entire supply chain.

Even a kind comment, sharing a photo with our products or following us on our social pages (Instagram and Facebook) goes a long way. By the way, did you know that you can find out about Black Friday promotions in advance by checking our social?

How do I get updates on my order?

Most orders on our online store are delivered within 48 hours. Our email ordini@innbamboo.it is dedicated to the shopping service: you can write and receive a quick response.

Remember that sending your order number oremail address helps you track shipping details quickly.

If you need to share special requests or just want to say hello, email us at info@innbamboo.it.

At Innbamboo we are always available to listen to you, not only after we ship your package, but also to give you all the information before you place your order.

Save our number in your address book: 055 2697650!

Can I still order your masques?

Bamboo Masques are always available on our online store.
We manufacture and ship them as quickly as possible.

Is online shopping safe?

Online shopping is one of the viable solutions these weeks, so if you are able to order from small businesses like Innbamboo that deliver in a decentralized manner, then we say yes! In addition, health authorities have stated that there is no evidence of Covid-19 transmission on parcels and packaging.

Our company cares about your safety. Did you know that all Innbamboo products are steam sanitized before packaging? This way we reduce risk and deliver you a product with unparalleled qualities.